Develop a solution specific to your organizations needs

Our Services

Cloud Analytics Modernization

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Remote Monitoring, Alerting, and Management

Definitive Resources implements software agent(s) to notify us of any issues in your infrastructure where it is installed. These programs also allow us to remotely manage devices such as workstations and servers.

Cloud Backup, Business Disaster Recovery (BDR), and Business Continuity Planning (BCP)

Definitive Resources provides a variety of backup solutions, whether it's stored in the cloud, locally, or hybrid. We also assist you in the development, or restructuring of Business Disaster Recovery and Business Continuity Planning.

Remote Customer Technical Support and Help Desk Technicians

Definitive Resources currently has a strong team of US based technicians to assist clients when they are experiencing any technical issues. Depending on the severity of the issue the ticket may be escalated which will result in on-site technicians responding out to your location.

Endpoint Threat Detection, Response, and Remeditation

Definitive Resources incorporates an enterprise level endpoint detection and response stack into your infrastructure. Remediation will be initiated after the threat has been assessed.

Password Management

Definitive Resources can offer you a secure password management tool on both your workstations and mobile device. Our password management tool aids you in lowering the risk of your credentials being compromised in the event of a security breach.

Voice Over IP (VOIP) Telephone Solution

Definitive Resources has extensive experience in the telephony world. We can provide you with a variety of options to help you lower and control costs with traditional landline phones, or current VOIP providers. We also offer remote workers options of either having a physical office phone, software phone on their workstation, or software on their mobile device that allows calls to appear that they were made from your office, and not the remote location. Remote employees can also call internal office extensions further reducing your telecommunication expenses.

Cybersecurity Awareness Training

Definitive Resources can educate your employees on current cybersecurity best practices, and help develop policies for your company to help increase your cybersecurity posture. We can also do simulated phishing campaigns to teach your employees what these attacks look like.

Physical Security

Definitive Resources believes that physical security is just as important as network security.  We offer a variety of solutions that are tailored to your needs.  This includes access control ( Cards, Key fobs and now even your Cell Phone ) with a log file of who accessed what doors and when. Security and Surveillance cameras are just as important to your environment. We have extensive experience and have several hundred cameras deployed to a variety of customer locations. We also offer License Plate Recognition (LPR) for either logging and alerting or even opening a gate or door based on a license plate.

Monthly, Quarterly, Semi-Annual, and Annual Cybersecurity, Network, and Risk Assessments

Definitive Resources can offer you a variety of options to help you mitigate the changing landscape of constant security threats. Our goal is to partner with you and your employees to provide a consistent reporting procedure, to help you realize your companies cybersecurity vulnerabilities, and risk footprint. This reporting cadence, at a minimum should be done on an annual basis.

Virtual CIO/CTO

Definitive Resources has former Chief Technology Officers on its current staff. We will sit down with you and your companies executives, and help develop a technology roadmap yearly, quarterly, or monthly depending on your needs. We can also work with your organization to help improve current business processes as well as technology.

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We can integrate with any ecosystem

We are not here to control or run your business. We are here to assist you and provide services that help add value to your organization. We can help augment into an existing IT staff, act in an advisory role, or manage your entire IT infrastructure.